In case of booking by phone the ticket will be issued only when the journey has been confirmed by the passenger within the time limit set by the carrier, the reserved seat will be released.

Another type of phone booking, is the one where the ticket is confirmed on the bus.

Obviously the bookings can be made for a one way ticket, a return ticket or an open ticket.

Busweb also permits to make a booking for a journey that includes a connection between buses hence avoiding that the ticket office operator has to carry out two transactions. The program provides automatically the best option for the route selected and at the time of booking will also reserve a seat on the connecting route.

Busweb automatically proposes the standard fare, with the option to select reduced of special fares, discount passes, promotional fares and low cost fares.

The seating allocation is optional, seats can be allocated using the bus seating map. The availability of a seat will be shown with different colors depending on the status (free, occupied, reserved or selected).

Busweb allows the ticket office operators to cancel the incorrect booking in order to avoid that wrong data are produced on the passenger list. This operation can be carried out only within an hour from the time the booking has been made; if the ticket is not cancelled within that time, the agency needs to contact the administrator who will cancel the transaction.

Regardign changes (only of departure dates) and refunds, the software can be configured with rules and parameters dictated by the bus carrier. The same rule applies to grant permission to the ticket office to carry out the above operation.

Just like the bus carrier, the ticket office can also see the full passenger list or partial passenger list (which is the list of passengers that have booked through the agency), and the cash register from which the qualified operator can constantly check the daily takings, create a commission statement and issue the invoice for the work carried out.